
Book Your SEN Grotto Tickets
Frequently Asked Questions
Adaptations
How many people are in these sessions?
How many people are in these sessions?
We've reduced the capacity of these sessions by half to create smaller groups and a calmer experience.
Do the elves know Makaton?
Do the elves know Makaton?
Yes! Our elves are Makaton friendly to ensure everyone feels included.
Can we bring wheelchairs & prams into the Grotto?
Can we bring wheelchairs & prams into the Grotto?
Yes! We have reduced group sizes to accommodate everyone's accessibility needs. Please let us know beforehand at marketing@almondsbury.co.uk
Is the Grotto noisy and bright?
Is the Grotto noisy and bright?
The Grotto offers an interactive experience, however, our SEN sessions have reduce lighting and noise.
Which ticket do I purchase for adults?
Which ticket do I purchase for adults?
We offer two ticket types, 'Carer/Adult' ticket and a 'Child' ticket. If you plan on visiting the Grotto with a disabled adult or an SEN adult, please purchase a 'child' ticket.
I have other accessibility requirements, can you accommodate us?
I have other accessibility requirements, can you accommodate us?
We do our very best to provide a magical experience for everyone. Please email us at marketing@almondsbury.co.uk before booking tickets to discuss your additional requirements with the team.