Yes, we have a large car park on site.

We do provide mobility scooters and wheelchairs on-site and our team are happy to help!

You're in the right place! Ask a member of staff for advice and we'll help you find exactly what you need. We also have a plant information hut and landscaping information hut where you can go for advice.

Yes! Florum Cafe is at the top of the hill and offers both indoor and outdoor seating. We serve coffee, breakfast, lunch and cakes!

We offer free delivery on local orders over £30. We can also arrange delivery for in-store purchases.

We can offer national delivery on certain products. Please get in touch with us to discuss your options!

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging and mail your return to the following address:

Almondsbury Garden Centre
Attn: Returns
51-53 Over Ln
Bristol, BS32 4BP
United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note:

• Both online and in-store purchases must be returned within 30 days.
• To return online sale items, you have 14 days to notify us. If you are unable to return in-store, please contact us for alternative return options.
• For debit/credit refunds, the cardholder must be present. Otherwise, the purchase will be refunded onto an Almondsbury Credit note.
• Gifts bought for Christmas can be returned up to 10 days after Christmas Day.
• Almondsbury Gift Cards are valid for 1 year from the date they were issued.
• Our hardy plants are sold with a Two-Year Guarantee. Should your plant fail, simply return it with proof of purchase and we will happily offer you a refund or replacement.
• Items returned in a multi-buy offer will be refunded at the lowest multi-buy price. If you do not have a receipt, we will require a bank statement with the time, date and value to be located.
•  For online returns, you have 14 days from the day you notify us to return your items via your chosen method. Once received back on site, the online return will be sent back to the original payment method.
• Please note, we will only refund the delivery charge if the whole order is damaged or faulty. Please contact us to organise a refund or replacement.
• We do not accept returns outside of the dates stated in our returns policy.

Refunds are processed within 7 days from when we receive the item(s).